{"id":17138,"date":"2021-03-31T10:26:22","date_gmt":"2021-03-31T08:26:22","guid":{"rendered":"https:\/\/dev01.urquiabas.com\/?page_id=17138"},"modified":"2023-11-27T09:27:19","modified_gmt":"2023-11-27T08:27:19","slug":"declaracio-de-drets-del-client","status":"publish","type":"page","link":"https:\/\/urquiabas.com\/ca\/declaracio-de-drets-del-client\/","title":{"rendered":"Declaraci\u00f3 de drets del client"},"content":{"rendered":"<h3><span style=\"color: #8a2533;\">La nostra declaraci\u00f3 dels drets dels nostres clients.<\/span><\/h3>\n<p>Volem oferir-te el nostre comprom\u00eds amb tu com a assegurat. Una aposta per la dedicaci\u00f3, la transpar\u00e8ncia i l\u2019efici\u00e8ncia, sempre sota un objectiu essencial: ser fidel als nostres clients.<\/p>\n<p>Com a client, tens una s\u00e8rie de drets que et detallem i que pots acudir, per recordar-nos si \u00e9s necessari.<\/p>\n<ul>\n<li><strong>El primer<\/strong>\u00a0\u00e9s el dret a ser atesos amb amabilitat i cortesia, des del principi fins al final de la nostra relaci\u00f3 client-mediador.<\/li>\n<li><strong>El segon<\/strong>\u00a0\u00e9s el dret a ser escoltat amb la m\u00e0xima atenci\u00f3, a con\u00e8ixer, interpretar i proposar les solucions \u00f2ptimes per a aix\u00f2 i per a la resta de la nostra activitat amb tu. I que se li demani correctament per saber exactament la mesura de les seves necessitats de cobertura.<\/li>\n<li>E<strong>l tercer<\/strong>\u00a0\u00e9s el de coneixement: el dels que t\u2019atenen, per fer-ho b\u00e9; i el teu sobre el que fem, com ho fem, i amb quina finalitat, a trav\u00e9s d\u2019informaci\u00f3 regular i vera\u00e7 sobre l\u2019estat dels teus assumptes.<\/li>\n<li><strong>El quart<\/strong>\u00a0\u00e9s el de la professionalitat de tots nosaltres perqu\u00e8 les coses que s\u2019han de fer, es facin com s\u2019han de fer i donar el resultat apropiat.<\/li>\n<li><strong>El cinqu\u00e8<\/strong>\u00a0\u00e9s que treballem per a vost\u00e8 puntualment, sense esperes innecess\u00e0ries, sense abandonament i sent proactiu.<\/li>\n<li><strong>El sis\u00e8<\/strong>\u00a0\u00e9s oferir-te els millors productes d\u2019entre els millors asseguradors, ni m\u00e9s ni menys. Buscant les cobertures m\u00e9s adequades per a tu en empreses de m\u00e0xima solv\u00e8ncia i prestigi reconegut. Aquest dret \u00e9s essencial per a nosaltres.<\/li>\n<li><strong>El set\u00e8<\/strong>\u00a0\u00e9s que hem d\u2019oferir-te les millors solucions i recomanacions dirigides a la plena satisfacci\u00f3 dels teus interessos.<\/li>\n<li><strong>El vuit\u00e8<\/strong>\u00a0\u00e9s el teu dret a reservar i cuidar el secret professional per part del nostre personal, de la teva persona i de la teva finca.<\/li>\n<li><strong>El nov\u00e8<\/strong>\u00a0\u00e9s el teu dret a obtenir l\u2019excel\u00b7l\u00e8ncia en la teva relaci\u00f3 amb nosaltres i que posem a la teva disposici\u00f3 tots els nostres recursos.<\/li>\n<li><strong>El des\u00e8<\/strong>\u00a0\u00e9s el teu dret a queixar-te, a fer-nos veure quins errors fem, fer-nos-ho saber, perqu\u00e8 puguem corregir-los.<\/li>\n<\/ul>\n<p>Tots aquests drets no s\u00f3n nom\u00e9s una obligaci\u00f3 per a la nostra organitzaci\u00f3, sin\u00f3 tamb\u00e9 una creixent i fruct\u00edfera vocaci\u00f3 per la nostra relaci\u00f3 amb vost\u00e8, de la qual guanyarem un benefici mutu: guanyarem tots dos.<\/p>\n<h3 style=\"color: #8a2533;\">Com puc ajudar-te?<\/h3>\n<p>Deixa&#8217;m les teves dades i em posar\u00e9 en contacte amb tu al m\u00e9s aviat possible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La nostra declaraci\u00f3 dels drets dels nostres clients. Volem oferir-te el nostre comprom\u00eds amb tu com a assegurat. Una aposta per la dedicaci\u00f3, la transpar\u00e8ncia i l\u2019efici\u00e8ncia, sempre sota un objectiu essencial: ser fidel als nostres clients. Com a client, tens una s\u00e8rie de drets que et detallem i que pots acudir, per recordar-nos si [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-17138","page","type-page","status-publish","hentry"],"acf":{"responsable":null,"descripcio_contacte":null,"text_responsable":null,"contacte_responsable_telefon":null,"contacte_responsable_email":null,"foto_responsable":null,"odoo":null,"cta":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Declaraci\u00f3 de drets del client - Urqu\u00eda&amp;Bas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/urquiabas.com\/declaracion-derechos-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Declaraci\u00f3 de drets del client - Urqu\u00eda&amp;Bas\" \/>\n<meta property=\"og:description\" content=\"La nostra declaraci\u00f3 dels drets dels nostres clients. Volem oferir-te el nostre comprom\u00eds amb tu com a assegurat. Una aposta per la dedicaci\u00f3, la transpar\u00e8ncia i l\u2019efici\u00e8ncia, sempre sota un objectiu essencial: ser fidel als nostres clients. 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